Customer Support

At 1strikemovies, we are committed to providing fast, friendly, and reliable customer support to ensure your experience with us is smooth and satisfying. Whether you need assistance with website navigation, content access, technical issues, or general inquiries, our team is here to help.

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💡 What Can We Help You With?

We provide assistance for all non-billing inquiries, including but not limited to:

• Trouble accessing purchased content
• Questions about product features or descriptions
• Technical issues or bugs on the website
• Feedback and suggestions
• Account-related questions (excluding billing)
• General support and information

⚠️ If your concern is related to billing, charges on your card, or subscription cancellations, please visit our Billing Support page.

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📞 How to Reach Us

We offer multiple channels to ensure you can get the help you need quickly:

📧 Email Support

• Email: support@1strikemovies.com
• Our support team responds to most inquiries within 24–48 hours, Monday through Friday (excluding holidays).
• Please include as much detail as possible to help us resolve your issue faster (e.g., order number, username, device info).

☎️ Phone Support (Optional)

• Phone: [Insert Phone Number]
• Available during support hours: 10:00–18:00 UTC+3, Monday–Friday.
• We recommend email for faster and more traceable assistance.

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🕘 Support Hours

Support is available:

• Monday to Friday: 10:00 AM – 6:00 PM (UTC+3)
• Closed on weekends and public holidays

Inquiries submitted outside working hours will be addressed on the next business day.

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📝 Need Help Fast?

Before reaching out, you might want to check our Frequently Asked Questions page, where you can find quick answers to the most common issues.

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🔐 Confidential & Respectful

Your privacy and comfort matter. All communications with our support team are handled with complete confidentiality and professionalism. We respect your time, and our goal is always to solve your issue efficiently while treating you with the respect you deserve.

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🌐 Language Support

Support is available in English. If you prefer to write in a specific language, feel free — we’ll do our best to assist accordingly.

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🙋 Still Have Questions?

Don’t hesitate to get in touch. We’re happy to help and always value your feedback — it helps us make your experience even better.

📩 Contact us now at support@1strikemovies.com
Or fill out our Contact Us and we’ll get back to you shortly.